Open Technology Systems (OTS) focuses on system solutions that utilize the open source technology platform. This allows companies to be compliant in software usage with zero licensing costs. OTS helps you build, implement, and maintain low cost technology solutions. We become the affordable information technology department you've always wanted.

Our Value Proposition

Provide a low cost, high value technology service that affords companies the ability to implement the system solutions they need to run their business.

• Companies will spend significantly less money on hardware and software licenses.
• Companies will spend more money obtaining the right solution to run their business. In other words, put your money where there is real value.
• Instant productivity and quality gains.
• Minimizes risk as all source code is provided with every solution.

Why Choose OTS?

• Because of our focus on the open source platform, it enables you to get superior service at superior prices.
• 24 hour, 7 days a week, 365 days a year support is included in every agreement. No extra charges or overtime costs.
• We have best practices that drive standard configurations that make support a snap for all our technicians.
• We add structure and routine to the IT process taking over responsibility for making sure that all of the important system and data security tasks are completed on schedule.
• We have a very "Hands-On" approach to how we manage networks. We don't wait for you to ask, we monitor, we recommend, and we implement.
• We have a closed loop process with our customers. We maintain an online database with all network documentation, searchable tech logs, and ongoing issues.
• We create for our customers, and constantly update, network documentation so thorough, that if OTS disappeared, the replacement IT consulting firm could recreate your entire network from scratch.
• We have the ability to remotely manage our customer's servers as needed.
• We are a small business - just like our customers. We practice what we preach and give "small company" service.

Our Philosophy

• To be the best small business consulting and service provider in the Twin Cities.
• To take care of our employees by being a great place to work.
• Customer First! Customer First! Customer First!

What We Teach Our Employees

• "Getting new customers is really hard. Losing customers is really easy".
• "We are not in the business of providing great technology.  We are in the business of providing great Customer Service".
• "The needs of our customers always come before the needs of our company.  In the long run, we will meet our company goals as long as our customers meet theirs".